Best Swagman XC Cross-Country 2-Bike Hitch Mount Rack (2-Inch Receiver)

Over All Rating Reviews :

This is a strong carrier, easy to use and transfers easily from vehicle to vehicle. Also folding options allow access to tailgate on trucks and suvs. Very sturdy, no straps to mess with, ratchet down clamps are great.

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Price Swagman XC Cross-Country 2-Bike Hitch Mount Rack (2-Inch Receiver)

Over All Rating Reviews :

This is absolutely the way to carry bikes. This rack is solid and the price is excellent for the value. I've had other racks where the bikes hang down from the top tubes, but they don't work for my full suspension mountain bike, and they allow the bikes to swing or the front wheels to turn and hit your paint! This rack, in contrast, keeps the bikes very solidly in place away from your paint, and it even allows the trunk on my MX-5 to open. I can't imagine what you're getting for 2x the price from the other brands.

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Over All Rating Reviews :

I just purchased one of these along with the locking 5/8 hitch pin in what I thought was a nice package. However, now that I've actually received the rack the combination is useless. They have changed the design of the attachment to the hitch. Instead of a standard 5/8 pin, it uses a proprietary threaded bolt which is too small to allow the use of a hitch pin. The advantage is that the rack can be attached tightly to the hitch. The (major) disadvantage is that it now requires a wrench to install and remove. Had I known this I probably would have bought a different model, and definitely not bought the locking pin. When I called Swagman to complain they tried to blame Amazon for having outdated information. However, Swagman's own support website has the old design in the instructions, which do not match the product I received. The representative tried to convince me it was an improvement, I don't agree.

UPDATE:

I contacted Swagman again about my concerns and they sent me an old style connector bar for free. Kudos to them for great customer service, if I could I would add another star to my rating. However, my concerns above about the new design are still an issue. As I mentioned, it now requires a wrench to install/remove. Also, as mentioned in another review the threads on the hitch pin don't seem to operate smoothly out of the box. If they were to become damaged (seems quite possible) then you would not be able to use the rack at all. I understand what they were trying for with the new design, but it seems like change for the sake of change rather than a true improvement.

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