This is a good product but has a critical design flaw. It amazes me when a product is designed once for mass production and it has design issues. The problem, which is supposedly corrected in the newer model, is that the center pole is not tall enough. My mountain bike is an 18 1/2" frame (medium size)with a normal shock and it is too tall for this rack. The frame grip can't come down far enough to get to the wratchet section to hold the bike. It is a shame because, other than this, it is a well designed product and it would have been easy and inexpensive to make the pole taller. How this wasn't tested to death before production is beyond me. The product description only says it will accomodate any frame and doesn't say to what height-not good. I had to send it back at my cost.
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